Here is a snippet from a recent blog post by my co-worker, Liz Williamson. I thought you might find it interesting.
Volunteers play an essential role in many associations, whether it’s helping to plan an event or serving on a committee. Over the past year, I served as the outsourced membership director for an association and had the pleasure of working with its membership committee. The volunteers’ commitment to the organization and the committee is amazing; I saw first-hand the results of their efforts. I wanted to recognize and reward these members for their dedication, but how could I do it?
The client-oriented culture at McKinley is contagious and I learned very quickly that everyone continually strives to deliver the most value possible to clients. Although I am relatively new in my career, I also want to be able to deliver that same level of client service, so I sought out opportunities to learn more about volunteer management. By learning more about managing volunteers, I wanted to deliver exceptional service to our client and enhance their members’ experience. I found ASAE’s online Volunteer Management course and colleagues at McKinley encouraged me to enroll. I recently completed the course and it taught me a great deal about how to recruit, retain and reward volunteers.
To read the rest of the article, click here.
Enjoy! Rachel
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